WRITE BUSINESS, SALES, AND PERSONAL LETTERS

Business Letter Writing: Letters of Acknowledgment

2010-08-05T23:03:00.000-07:00

The following letters acknowledge the receipt of various items.

Useful Key Phrases
I hereby acknowledge the receipt of the following documents...
I am acknowledging receipt of...
It will be brought to his attention immediately upon his return.
If I may be of any assistance..., please do not hesitate to call.

Example Letters

Acknowledgment Of Receipt

[date] ACKNOWLEDGMENT OF RECEIPT

I hereby acknowledge the receipt of the following documents from the firm of [firm] :

____________________________

[Signature of Client]

Acknowledgment Of Letter

Dear ______

Because ______ is out of the office for the next two weeks I am acknowledging receipt of your letter dated May 20, l983. It will be brought to his attention immediately upon his return.

If I may be of any assistance during Mr. Jones' absence, please do not hesitate to call.

Yours Sincerely,

________

Source : http://esl.about.com/od/businessenglishwriting/a/w_areceipt.htm

Business Letter Writing: Inquiries - Asking for Information

2010-08-05T22:53:00.000-07:00

We write an inquiry when we want to ask for more information concerning a product, service or other information about a product or service that interests us. These letters are often written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision.

Remember to place your or your company's address at the top of the letter (or use your company's letterhead) followed by the address of the company you are writing to. The date can either be placed double spaced down or to the right.

Important Language to Remember

The Start: Dear Sir or Madam
To Whom It May Concern - (very formal as you do not know the person to whom you are writing)

Giving Reference: With reference to your advertisement (ad) in...
Regarding your advertisement (ad) in ...

Requesting a Catalogue, Brochure, Etc.: After the reference, add a comma and continue - ... , would (Could) you please send me ...

Requesting Further Information: I would also like to know ...
Could you tell me whether ...

Signature: Yours faithfully - (very formal as you do not know the person to whom you are writing)

An Example Letter

Kenneth Beare
2520 Visita Avenue
Olympia, WA 98501

Jackson Brothers
3487 23rd Street
New York, NY 12009

September 12, 2000

To Whom It May Concern:

With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online.

Yours faithfully

(Signature)

Kenneth Beare
Administrative Director
English Learners & Company

Source : By Kenneth Beare, About.com Guide

Guide to Basic Business Letters

2010-08-05T22:48:00.000-07:00

The basics of good business letter writing are easy to learn. The following guide provides the phrases that are usually found in any standard business letter. These phrases are used as a kind of frame and introduction to the content of business letters. At the end of this guide, you will find links to sites that give tips on the difficult part of writing successful business letters – arguing your business objective. By using these standard phrases, you can give a professional tone to your English business letters.

The Start

Dear Personnel Director,

Dear Sir or Madam: (use if you don't know who you are writing to)

Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)

Dear Frank: (use if the person is a close business contact or friend)

The Reference

With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your letter of March 5 th .

The Reason for Writing

I am writing to inquire about
apologize for
confirm

Requesting

Could you possibly?
I would be grateful if you could

Agreeing to Requests

I would be delighted to

Giving Bad News

Unfortunately
I am afraid that

Enclosing Documents

I am enclosing
Please find enclosed
Enclosed you will find

Closing Remarks

Thank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.

Reference to Future Contact

I look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.

The Finish

Yours faithfully, (If you don't know the name of the person you're writing to)

Yours sincerely, (If you know the name of the person you're writing to)

Best wishes,

Best regards, (If the person is a close business contact or friend)

Sample Letter

Here is a sample letter using some of these forms:

Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel:
Fax:
Email: kenny@cheese.com

October 23, 2006

Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL

Dear Mr Flintstone:

With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856

The order will be shipped within three days via UPS and should arrive at your store in about 10 days.

Please contact us again if we can help in any way.

Yours sincerely,

Kenneth Beare
Director of Ken's Cheese House

Source : http://esl.about.com/cs/onthejobenglish/a/a_basbletter.htm

Job Interview Answer : Why Were You Fired?

2009-05-18T19:41:00.000-07:00

Fired from your job? Don't know what to say in an interview? Career expert and author, Joyce Lain Kennedy, shares her twelve best job interview answers to the question "Why were you fired?"

1. Being cut loose was a blessing in disguise. Now I have an opportunity to explore jobs that better suit my qualifications and interests. My research suggests that such an opportunity may be the one on your table. Would you like to hear more about my skills in working with new technology?

2. My competencies were not the right match for my previous employer's needs but it looks like they'd be a good fit in your organization. In addition to marketing and advertising, would skills in promotion be valued here?

3. Although circumstances caused me to leave my first job, I was very successful in school and got along well with both students and faculty. Perhaps I didn't fully understand my boss's expectations or why he released me so quickly before I had a chance to prove myself.

4. The job wasn't working out so my boss and I agreed that it was time for me to move on to a position that would show a better return for both of us. So here I am, ready to work.

5. After thinking about why I left, I realize I should have done some things differently. That job was a learning experience and I think I'm wiser now. I'd like the chance to prove that to you.

6. A new manager came in and cleaned house in order to bring in members of his old team. That was his right but it cleared my head to envision better opportunities elsewhere.

7. Certain personal problems, which I now have solved, unfortunately upset my work life. These problems no longer exist and I'm up and running strong to exceed expectations in my new job.

8. I wanted my career to move in a different direction, and I guess my mental separation set up the conditions that led to my departure. But by contrast, the opportunity we're discussing seems to be made for me and I hope to eventually grow into a position of responsibility.

9. I usually hit it off very well with my bosses, but this case was the exception that proved my rule of good relationships. We just didn't get on well. I'm not sure why.

10. My job was offshored to India. That's too bad because people familiar with my work say it is superior and fairly priced.

11. I outlasted several downsizings but the last one included me. Sign of the times, I guess.

12. I was desperate for work and took the wrong job without looking around the corner. I won't make that mistake again. I'd prefer an environment that is congenial, structured and team-oriented, where my best talents can shine and make a substantial contribution.

Kennedy also says, "Practice in advance what you'll say. Then keep it brief, keep it honest and keep it moving." That way, you'll get past the sticky issue of getting fired and can move on to your skills and why you're qualified for the job.

Taken from : JobSearch.About.Com

Resignation Letter

2009-05-15T02:30:00.000-07:00

HRD Department

PT. ...

(complete address)

(city, state, zip)

Dear Mr/Mrs,

After a serious considerable thought and soul-searching. I have decided to resign my position as an ... in PT. .. effective on (date). I assure you it was not an easy decision to make, and I want to acknowledge with deep thanks your much kindness and support to me during the years I worked with you.

Although I have enjoyed working with you and have learned a great deal from the training I received from you, but I would really like to pursue another career which is more challenging and promising for my future advancement.

My best wishes to you always. Don't be surprised to get some telephone calls from me, asking for advice and perhaps a sympathetic broad shoulder. I value the experiences I have received at PT. ..., and I'm confident that it will be very useful to me in my future career.

Sincerely yours,

(your name)

Cover Letter : Secretary

2009-04-21T22:51:00.000-07:00

Dear [Recipient Name]:

I am writing in response to your advertisement for a secretary in the July 10 edition of the Elm Street News. It would be a pleasure to meet with you so that I might demonstrate how my abilities fit your needs precisely.

As you’ll see from the enclosed resume, I am proficient in a variety of computer software programs as well as in stenography. I am experienced in handling general office duties and answering phones cordially and courteously.

What my resume does not reveal is my professional demeanor and appearance. In a business environment, these qualities are of the utmost importance in dealing with clients as well as co-workers. In me, you’ll discover a reliable, detail-oriented, and extremely hard-working associate - one who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.

If you will contact me at (425) 555-0198, we can schedule an appointment.

Sincerely,

[Your Name]

Enclosure

Respond to a Job Advertisement and Request an Interview

2009-02-20T01:43:00.000-08:00

Dear Hiring Manager,

I am writing to you in response to your Internet advertisement requesting applicants for the position of Technical Writer in Springfield University's archaeology laboratory. I hold bachelor's degrees in archaeology and English and have three seasons' experience in excavation and lab work, including data entry, artifact cataloging, and preparations for the various methods of artifact dating. In addition, I wrote the chapter detailing survey methods for Dr. John Doe's "Final Report on the Centerville Field School Project." This work involved transcribing the field notes onto Laboratory of Anthropology forms, mapping and recording sites by section, township, and province, as well as creating a narrative description of the project's survey methods.

The years spent in the English department have prepared me for the challenges of writing for a variety of readers, and much of my creative writing has been published. Also, under the guidance of Dr. Doe I have directed my efforts within archaeology toward writing. Archaeology needs writers to make it interesting, especially in this time of budget cuts and battles over land use.

I believe I would qualify as "proficient" in the use of most of the popular spreadsheet programs and other relevant computer applications. I have spent several months entering data and crunching numbers in the service of archaeology.

Please see the attached resume for further details of my qualifications. I will gladly provide references at your request. I can be reached at 555-5555. I look forward to meeting you in person and discussing my suitability for this position.

Sincerely Yours,
[Your Name]

Motivation Letter

2009-02-20T01:36:00.000-08:00

Dear Sir,

Today we held an important meeting to reaffirm the need to make an all-out, division-wide effort to finish our current project by September 25. We are counting on a 110% commitment from each member of our team because of Doe Corporation's need to deliver our product to the marketplace prior to the end of this year.

While the challenges are great, we are convinced that our team of talented, committed professionals will deliver to the marketplace a solid and exciting product. If we all pull together and pledge our total commitment and effort, we will succeed in reaching this important goal.

Thank you for your efforts and personal contributions as we work toward this goal together.

Very Truly Yours,
[Your Name]

Apologize Missed Deadline

2009-02-20T01:34:00.000-08:00

Dear Sir,

I apologize for not getting the brochure materials to you on time. Unfortunately, we needed some changes in the art work, and they will take several more days to complete. I should have all the materials ready by Tuesday of next week, and will deliver them to you personally at that time. I would appreciate your printing the brochures as soon as possible after that.

I realize that this tardiness affects your printing schedule, and apologize for any inconvenience this delay may have caused you.

Faithfully Yours,
[Your Name]

Apologize for a Missed Deadline

2009-02-20T01:32:00.000-08:00

Dear Madame,

We are sorry that we were unable to deliver your furniture yesterday. Because we have only two delivery people, we were left shorthanded when one of them became ill.

To ensure that this does not happen again, we have hired temporary workers and rescheduled your delivery appointment for 9:00 a.m. Friday morning. We appreciate your patience. Your business is important to us, and we hope that this incident will not hurt our relationship.

Faithfully Yours,
[Your Name]

Oral Agreement Confirmation

2009-02-20T01:28:00.000-08:00

Dear Sir,

This letter summarizes the verbal agreements made between Robert Johnson of Springfield, Kansas, and Jane Doe of Doe Construction as of 3:00 p.m. June 16, 2001. The agreements concern Mr. Johnson' home, which is under construction at 1600 Main Street, Springfield, Kansas:

If this summary is correct, please sign below. We at Doe Construction thank you and hope to continue a mutually rewarding relationship.

Very Truly Yours,
[Your Name]

Request Confirmation of Receipt of Contract Bid

2009-01-22T22:28:00.000-08:00

Dear Mr. Doe,

On January 15, our department sent a packet to the attention of Mr. Doe in the accounting department of Doe International. In compliance with published instructions, the packet included three copies of our bid on Doe Contract #123 and should have arrived at your office before the deadline of January 22.

Please confirm receipt of these materials either by letter to the above address or by fax to 555-5555.

Since our computer consultants are experts in the service you need for your accounting project, we want to be certain that we have completed the first steps in our contract bid.

Very Truly Yours,
[Your Name]

Receipt of Resume Confirmation

2009-01-22T22:26:00.001-08:00

Dear Mr.Toward,

We have received your resume and scanned it into our electronic database. We appreciate the opportunity to review your skills and experiences against our current needs.

Our personnel office regularly searches our database of candidates for skills and competencies to match our immediate openings. If we should find a good match for your qualifications, a recruiter will contact you to arrange a personal interview.

Our practice is to keep resumes in our database for six months, so your skills will be reviewed against our needs through that period.

Thank you for submitting your resume.

Yours Faithfully,
[Your Name]

Clerical Assistance Cover Letter

2009-01-22T00:47:00.000-08:00

Dear [Salutation],

I am writing in response to your advertisement in Job Affairs Magazine for a Clerical Assistant position with your organization. I thoroughly reviewed the job description and requirements; my experience, education, and skills are an exact match for the position. I have a successful track record of providing exemplary administrative services for my employers. Your company will benefit from my eight years of administrative assistance as well as my training in technical writing.

My current employment with Harrison Computer Technicians has entailed managing day-to-day activities including appointment setting, marketing, sales, and copying databases for owners. I have saved my employer approximately $23,500 in man hours from my capabilities, skills, and experience. Your job description mentions the need for an clerical assistant with innovative leadership skills; I feel that I have achieved the necessary requirements to enrich your team.

For further evidence of my qualifications for this position, I have enclosed my resume and three references for your review. Please feel free to contact me at 000-000-0000 to discuss this position in detail.

I look forward to your response,
Your name (signed)
Your name (Typed)
Enclosure

Request for Wholesale Price List

2009-01-19T19:39:00.000-08:00

Dear Sir,

Your advertisement in the (month) issue of (name of periodical) magazine is of great interest to us.

We would like to know more about the products your firm offers and would appreciate receiving your wholesale price list and information regarding terms and ordering policy.

It is our desire to offer our customers the widest selection possible of (type of product) , and we are therefore always interested in new products that fall within that area.

We will look forward to your prompt response. Thank you.

Yours Sincerely,
[Your Name]

Consigment Letter

2009-01-19T19:29:00.001-08:00

Dear Sir,

This is to confirm our agreement whereby you will be offering for sale in your shop my (item (s))
It is my understanding that you will accept no less than $ 1,500,000 for this item and, in the event of a sale, your consignment fee will be (percent) of the purchase price. It is my further understanding that you will inform me of a sale immediately. I agree to leave my (item) on consignment with you for a period of (time) , and the same will be covered under your insurance policy for theft or damage for said time that it is in your possession.

If the terms set forth herein conform with your understanding of our verbal agreement, please indicate your acceptance by signing in the space provided for your signature.

Promotional Letter : Equipment Leasing

2009-01-19T19:22:00.000-08:00

Dear Sirs,

Your business experience has already shown you some of the advantages of leasing needed equipment. Our leasing experience gives us a real edge in furnishing your firm some maximum advantages with a minimum of "red tape" and time delay.

We realize, as do you, that if structured properly, a lease prepared with your special requirements in mind and by a firm, such as ours, that is not just interested in your financial statements, but also in your growth potential and nature of your business, will keep you in a profit making positions firmer and faster than any alternate financial arrangement.

Please contact us if you are even contemplating the future acquisition of additional income producing equipment and we will be happy to discuss your needs either personally or by telephone, whichever you prefer.

We know that when our business is good, your business is better.

Very Truly Yours,

[Your Name]

Employment Letter

2009-01-19T19:16:00.000-08:00

Dear _:

We are pleased to confirm your being employed by our firm in the capacity of _. You will report directly to _, commencing with your start of employment on _, 20_.

Your salary shall be $_ per _. You will also be covered by the standard group benefit plans and fringe benefits explained to you. For the first year vacation time shall be pro-rated, so you will be entitled to _ days vacation for this
year.

If you agree, this letter sets for the our understanding, please sign the enclosed copy and return for our files.

We look forward to your joining the company.

Very truly,
_______________________________

Cover Letter in Response to Catalog Request

2009-01-19T19:12:00.001-08:00

Dear Sir,

Thank you for your inquiry about our (equipment) I am enclosing our catalog for your review.

We developed (name of equipment) to provide educators with a comprehensive and effective means of transmitting information and to help modernize educational methods. That children are highly receptive and stimulated to learn through the usage of audio-visual material, is widely accepted by educators throughout the field.

After you have reviewed our material, we would appreciate hearing your comments, and we will look forward to answering any questions you have about our product.

Once again, thank you for your interest in the (product).

Very Truly Yours,
[Your Name]

Absence Letter

2009-01-19T19:04:00.000-08:00

Dear Mr. Hawck:

I would like to request a thirty day leave of absence for personal reasons. If possible, I would like to leave work on July 1 and return on August 1.

If approved, I will be traveling during this time period, but I would be glad to assist with any questions via email or phone.

Thank you very much for your consideration.

Sincerely,
[Your Name]

Thank You Someone for an Inquiry

2009-01-18T23:45:00.000-08:00

Dear Sir,

We thank you for your interest in our custom mountaineering tents.

We have enclosed a product line brochure showing all our models and current prices. As you will no doubt notice, our prices are somewhat higher than others'; however, our tents are of such superior quality and durability that they are the overwhelming choice of serious mountaineers all over the world. Our tents have been on more expeditions in the high mountain regions than any two other brands combined. Our record speaks for itself: We have never had a tent returned by a dissatisfied customer.

Please review the enclosed catalog, and when you are ready to order, or if you just have a question, please call us at 555-5555.

Very Truly Yours,
[Your Name]

Business Agreement Confirmation

2009-01-18T23:41:00.000-08:00

Dear Sir,

This letter is to inform you that we have accepted your bid to provide maintenance services for the Springfield City offices. The complete terms of the agreement are spelled out in the accompanying contract. If these terms are acceptable to you, please sign the contract and return it to our office by 5:00 p.m. on October 13.

If you have questions or need clarification of any part of the contract, please contact us at 555-5555 as soon as possible.

We appreciate the opportunity to do business with you and look forward to a long and rewarding association.

Very Truly Yours,
[Your Name]

Loan Approval

2009-01-18T23:36:00.000-08:00

Dear Mr. Barrack,

We have approved your request for a home equity loan in the amount of $10,000. The term of the loan is fifteen years. The interest rate on the unpaid balance will be calculated according to our standard formula and will start at 9%. Your first payment of $210 is due on July 25.

Thank you for choosing Doe Savings and Loan.
Please call us at 555-5555 if we can serve you further.

Yours Sincerely,
[Your Name]

Overpayment Letter

2009-01-18T23:27:00.001-08:00

Dear Madame,

Thank you for your most recent payment of $100. You might be happy to learn that at the time of this payment your balance was only $27.55, leaving a $72.45 overpayment. Our bookkeeper, Jane Doe, has credited this amount to your account, and your next billing statement will reflect this adjustment.

If you would prefer, however, we would be glad to send you a refund check in the amount of $72.45. Please telephone Jane if you wish to have this amount refunded. I have enclosed a copy of your last billing statement in case you did not receive it. Jane Doe will be glad to answer any questions you may have about our billing procedures. She may be reached at 555-5555.

Yours Sincerely,
[Your Name]

Collection Letter

2009-01-15T22:25:00.001-08:00

Dear Sir,

According to our records, we have not received July's payment on your account. The amount due in July, plus a late fee added to your August payment, comes to $231.14.

We must receive your payment by August 25 or we will have to suspend your account until your payments are brought up to date.

If you have further questions, or need to work out another payment plan, please call John Doe at 555-5555.

Yours Sincerely,
[Your Name]

Decline Request of Donation

2009-01-15T22:23:00.000-08:00

Dear Sir,

We compliment your work to provide a summer camp for young cancer patients. This is indeed a worthy cause. Rather than donating to individual charities, however, our employees donate through payroll donations to the United Way. We suggest that you apply to that organization for additional funding.

Although we can't commit to monetary support at this time, when you are ready for volunteer labor, a number of Doe employees are willing to help. We wish you much success in this worthy cause.

Best Regards,
[Your Name

Appointment to Interview

2009-01-15T22:19:00.000-08:00

Dear Mr. Tambunan,

We have received your application and would like to discuss the consulting position we are offering in Doe's public relations office. I have arranged for you to meet with the hiring committee on December 1, at 3:30 p.m. The meeting will be in Room 240 of the Administration Building, 1600 Main Street.

Please be prepared to discuss your resume in some depth. If you are unable to keep this appointment, please call the Human Resources Office at 555-5555 to reschedule the interview.

We look forward to meeting with you.

Yours Faithfully,
[Your Name

Notification Letter (Had Shipping an Order)

2009-01-15T22:18:00.001-08:00

Dear Mr. Allan,

Enclosed please find your order of 40 pounds of Doe's Premium BBQ Brisket.

All our meat is packed fresh and shipped by refrigerated airfreight to ensure the best possible final product. Your invoice includes the cost of shipping. We stake our reputation on premium meats, shipped fresh, so if there is any problem with your order, please let us know about it. We will refund your money or credit you on your next order.

As always, it is a pleasure serving you.

Very Truly Yours,
[Your Name]

Follow Up Letter (Sales Offer)

2009-01-15T22:15:00.000-08:00

Dear Mr. Hawckard,

Look Better. Feel Great. Have Fun.

Come back to Doe Total Fitness for just $99 and let us help you get the results you want, Guaranteed!

EXCLUSIVE REACTIVATION SAVINGS. PLEASE RESPOND BY DECEMBER 31.

You've been away for a while. And although your Doe Total Fitness membership expired, you're still a member of that group of people who recognize the value of their health and physical conditioning. With over 250 Doe locations from coast to coast, now is the best time to come back to Doe Total Fitness. See the changes we've made, and get the results you want.

Come back to Doe Total Fitness for under $100.

Right now you can come back to Doe Total Fitness for only $99 and enjoy all of your original membership benefits through December. So now you can get fit, have fun and save money, too. And, as a special offer to our valued former members, when you reactivate your membership by December 28, your investment in fitness is guaranteed. (See details below.) You have absolutely nothing to lose, so act now.

You're going to love what our latest equipment will do for you.

We've updated our clubs with the best brand-name equipment and exciting new group exercise classes to make your workout even more rewarding.

* (list 3-5 one-sentence bullet points)

Add it all up and you'll see that Doe Total Fitness does more than ever to help you get the results you want.

It couldn't be easier to reactivate your membership.

This offer is only available to a select group of former members, so choose one of these four easy ways to reactivate your membership and take advantage of your special reactivation offer:

100% Satisfaction Guaranteed.

We want you to come back and see the changes we've made. And to prove it, we're offering you a 100% money back guarantee. Just visit the club at least twice a month for six months, and if you're not completely satisfied we'll refund your money. It's that easy. On each visit, present your card and/or sign in as required at the front desk. After six months, if you're not happy, simply return your membership card within the following 30-day period to: DOE MONEY-BACK GUARANTEE, 123 Main Street, Springville, Kansas 12345. We will verify that you used the club as agreed and promptly send you a full refund of the amount paid with this offer.

Very Truly Yours,

[Your Name]

Reminder Letter (Fundraising)

2009-01-15T22:11:00.000-08:00

Dear Sir,

Thank you once again for donating to (Name of Organization) during last year's fundraising drive. Contributions from conscientious citizens like you comprise the heart of our financial foundation, and we are deeply grateful for your compassion and vision.

We are writing today, however, to emphasize our need for your continued support. Within the last few weeks, to shed light on the current situation, we sent a document detailing both the successes and results of our programs, and the rising costs of providing such services. We have enclosed this document once again in the hope that you will review the information and feel compelled to contribute to this year's fund-raising efforts.

As you know, (Name of Organization) has been providing essential services and perspectives for the past several years--services and perspectives provided by very few other organizations in our society. We ask you, therefore, to take another moment and consider using the enclosed postage-paid envelope to contribute once again to our important cause.

Thank you very much for your foresight and understanding.

Yours Sincerely,
[Your Name]

Job Interview Tips

2009-01-13T22:37:00.000-08:00

Guyz, below is 20 good preparation job interview tips for you :

1. Get clear directions to the interview site and arrive on time—or early—for your meeting.

2. A professional-looking outfit is bound to impress most employers, even if you wouldn’t usually dress up that much everyday on the job. Here’s a rule of thumb: Dress one notch above what you’d wear to a typical day at work. Women should be sure to dress modestly and should not wear perfume, bulky jewelry, or excessive makeup. Guys, stay away from the cologne… although a little deodorant is good.

3. When you pack your bag for the interview, be sure to put in a few copies of your resume, a pen, note pad, and that list of questions you want to ask. Also bring samples of your work, if you have any (such as a brochure you wrote or a design your created), that's relevant to the job you're applying for.

4. Your interview starts the minute you walk in the company's front door and lasts until you exit that door. So, keep your best foot forward from start to finish.

5. Smile, especially when you first meet the interviewer. That first impression will stick in the manager’s mind for a long time.

6. There’s nothing like a confident handshake! The right amount of tension in your grip is important—not too tight, not too limp.

7. Eye contact is actually a form of communication and it has a magical ability to build rapport. So, make eye contact with your interviewer, both when you’re talking and when he’s talking.

8. Try to have good posture that shows you’re alert and focused. Avoid negative body language. In other words, don’t cross your arms over your chest, don’t clench your fists, don’t clutch your purse or briefcase tightly, or do anything that might indicate insecurity, hostility, or resistance to change.

9. Listen carefully to everything the interviewer says, and ask questions when you don’t understand something. Understanding each question will help you give the best response.

10. Answer questions with an appropriate balance of confidence and modesty.

11. Respond with answers based on PAR (Problem, Action, Result): What was a problem you faced? What action did you take to solve it? What was the result?

12. Shift your interview from an interrogation to a dialog by occasionally finishing your answers with a relevant leading question.

13. Once in awhile, answer a question by saying what somebody else has said about you. Something like: “My supervisor always used to say, 'Bob’s the one you want around when it’s time to launch a product.'”

14. It’s OK to be quiet for a minute before you answer a question. It’ll help you gather your ideas and give a good answer. The employer will appreciate the fact that you’re thoughtful.

15. Be honest, even if that means saying you don’t know something or you don’t have a particular experience. At some point, you may need to say something like: “No, I’ve never done that, but here’s why I know I can do it, or why I think I’d be very good at it.”

16. Be prepared to tell stories that demonstrate how you work with people, as the interviewer is undoubtedly curious as to how you'll fit in with his staff. Remember to weave your stories into the answers of pertinent questions.

17. A great way to build rapport is to use your interviewer’s name when you answer a question. So learn his name, and, if it’s a tricky one, practice the pronunciation beforehand so it’ll roll off your tongue during your interview.

18. Delay talking about salary history and expectations until you fully understand what is entailed in the job and you've had time to think about what is fair. (More about salary negotiations coming up.)

19. When introduced to potential co-workers, be friendly. Your interviewer may be watching to see how you interact with his staff and may later ask employees how they liked you.

20. Send a thank you letter as soon as your interview is completed. After all, the employer took a chunk out of his day to give you a chance to win a job, so this is the time for you to say “thanks” —in writing.

Thank You Letter - Customer Service

2009-01-13T22:27:00.000-08:00

Dear Mr. Ralston,

Our meeting last Monday left me feeling enthusiastic about the possibility of working for you as a customer service representative. Thank you for so carefully explaining the position’s requirements.

I believe I could have been a little less modest and told you a very important reason for my success in customer service: I am an attentive listener. I have always found my patience to be a valuable asset, especially when dealing with customers who have a complaint.

At Fraternal Clothiers, I achieved an exceptionally high rate of customer satisfaction, simply because I allowed client; then I was able to offer them–and have them accept-very simple solutions.

I would very much like to use this talent to help cut the losses you mentioned at Brand New for Man.

I will call your office in a few days for news of your selection. Thanks again!

Sincerely Yours,
[Your Name]

Thank You Letter

2009-01-13T22:22:00.000-08:00

Dear Ms. Hilman,

Thank you for spending such quality time with me yesterday. I especially enjoyed hearing about your business goals for the next five years, and found myself sharing you vision of 32 new branches in new York by 2007.

One point I forgot to mention when we spoke: I worked closely with my currenty supervisor to develop the training program now used in all new Eureka Savings offices nationwide.

I appreciate you giving me your direct phone number. I’ll cal you in two weeks, as you suggested, once your applicant reviews is completed.

Again, thank you!

Very truly yours,
Bill Daly

Email Application

2009-01-13T22:14:00.001-08:00

Dear Ms. Miller,

The following resume is in response to the job posting for multi-media consultant, which I saw on Jobs4Women.com. I have a personal interest in working with those who are hearing impaired, and would consider this opportunity a merging of my technical and personal abilities.

Please call or email me to discuss a time to speak in person.

Thank you!

Christine Hopkins

Letter of Application for a Job

2009-01-13T22:10:00.000-08:00

123 High Ridge Road
Denver, CO 80211
February 15, 1992

Dr. Denise Small
Principal,
Best High School
698 Pirate Avenue
Jacksonville, FL 322216

Dear Dr. Small:

I am interested in applying for the position of Algebra and Computer Science teacher, which you recently advertised in the Journal of Education. I am especially interested in teaching at Best High because of your excellent reputation. I know that your school has received a State of Florida Award for Excellence in Education several times in the last five years.

I am very interested in the Algebra and Computer Science position because I have worked with high-school students for the last several years, and thoroughly enjoy their high energy levels and enthusiasm. I was a volunteer troop leader for a Girl Scout Troop here in Jacksonville for two years, and helped troop members complete a special badge in computer skills. I have also been a Tutor in the microcomputer lab here at the University of North Florida for the past year, working mostly with first-year students to help them solve computer problems. This is an especially challenging position, since many students are intimidated by computers, and calming their fears is an important first step in helping them attack their course assignments with confidence. I find that I really enjoy teaching, and get very excited about seeing students succeed at difficult tasks. From my experiences both with the Scouts and in the microcomputer lab, I believe that students find me easy and enjoyable to work with. I believe those qualities will be equally important for succeeding in a high school classroom.

I am enclosing a copy of my curriculum vitae, as you requested in your advertisement. I have also enclosed a copy of the names and phone numbers of my references as requested, and they will be happy to have you contact them at your convenience.

I hope very much that you will grant me the opportunity of an interview. You can reach me at my home phone (904/654-7788) in the afternoons after five; if you call earlier, I do have an answering machine on which you can leave a message, and I will return your call promptly. Please let me know if I can provide any further information.

Sincerely,
Jane Doe

Cover Letter

2009-01-13T22:05:00.000-08:00

April 12, 2007

Mr. Recruiter
Director of Design
ABC Architectural Firm
One Boston Street
Boston, MA 02110

Dear Mr. Recruiter:

I will be graduating in June from the Harvard University Graduate School of Design with a Post-Professional Master's Degree in Landscape Architecture. Your firm came to my attention through Architecture Magazine’s profile of your most recent award for best low-income housing design. Enclosed please find a copy of my resume for your review.

Professionally, I have been involved as a project assistant for the planning and implementation of largescale community developments throughout the Denver region. As a project manager I was responsible for several community projects including Green Valley Ranch and Blue Rock Ranch. While in Dubai, UAE, I worked on the design development for EI Basra Hotel and Resort Community, as well as for several other resort projects.

Academically, I have focused on large-scale community projects as they relate to the issue of sustainability. Currently, my work is focused on the Stapleton Redevelopment Project with Mark Johnson of Civitas. In the studio, I have focused on how physical design can alter social behavior in differing neighborhood block patterns. I have also explored alternative mixed-use patterns that further advance
sustainability on a social and economic level. In my previous semester, I was involved with a project concerning regional issues of the Upper, Galilee, with Professor Carl Steinitz. The environmental,economic, and cultural implications that a range of population and industrial growth trends could cause to the region were the object of study in his studio class.

During the week of May 26th I will be visiting San Diego for a number of interviews. If possible, it would be wonderful to meet with you to discuss job opportunities at your firm. I will call you during the week of May 1st to inquire about your interest and to set up a convenient meeting time. Please let me know if you would like to receive additional work samples prior to my stay in San Diego. I can be reached at (617)555-yyyy or at me@gsd.harvard.edu.

Thank you for your time and consideration. I look forward to speaking with you soon.

Sincerely,
Hannah P. Student

Letter of Application

2009-01-13T19:00:00.001-08:00

Dear Sir,

I am interested in being considered for a position in sales and marketing management. Your recent partnership with Doe Corporation brings unlimited opportunities for the new millennium. I would like to help you capitalize on those opportunities by effectively leading a sales force to increase your revenues. As a seasoned sales professional with an extensive understanding of the communications and PC markets and a track record of success, I offer you the following:

- Ten years in telecommunications; four years in wireless

- Excellent sales and marketing skills

- Superior oral and written skills

- Refined interpersonal skills

- Public speaking and effective motivational skills for large audiences

- Sales management experience both in the field and at the corporate level

- Technical skills, including PC hardware and software, Internet, and e-mail

- Enthusiasm, loyalty, integrity, motivation, and good judgment

My future is filled with optimism and a sincere desire to prosper. I propose to share my wealth of knowledge and experience as your next sales manager as Doe prepares for explosive growth. I can relocate almost immediately.

Thank you for your time and consideration. I will contact you shortly to discuss this opportunity in greater depth.

Sincerely Yours,
[Your Name]

Employee Termination

2009-01-13T00:00:00.000-08:00

Dear Mr. Alan,

As you know, our sales force depends on effective teamwork. Although your sales figures continue to be in the acceptable range, we have documented countless complaints regarding your failure to work as part of a team. After several discussions with you and your division, we have found no improvement in your attitude or actions and find it necessary to release you from our employ.

We feel you may be better suited to some other type of employment. Please make an appointment with Jane Doe to discuss your severance package. You have many talents, and I have no doubt you will soon find other opportunities.

Yours Faithfully,
[Your Name]

Decline Request Of Credit

2009-01-12T23:47:00.000-08:00

Dear Mr. Jimmie,

We appreciate your interest in obtaining a Doe's credit card. After carefully reviewing your credit application, we have concluded that we cannot offer you a credit card at this time. Although your work record is excellent and your income is sufficient to qualify, several entries on your credit report show payments over 60 days delinquent. In considering credit card applications, we hope to find no payments in the past year that are over 30 days delinquent.

Doe's has a layaway plan, and we hope you will take full advantage of that service until we can offer you credit. As you situation improves, please reapply for a Doe's credit card. We greatly value your business.

Yours Faithfully,
[Your Name]

Discount for Early Payment

2009-01-12T23:44:00.000-08:00

Dear Sir,

Thank you for your most recent purchase. At this time we wish to remind you that customers whose accounts are paid in full within 10 days from receipt of merchandise receive a 5% discount on their next order. Those who pay within 30 days receive a 3% discount. We encourage you to take advantage of this money-saving opportunity.

We appreciate your business, and hope that everything in your most recent shipment was satisfactory. If you have questions regarding your shipment or bill, please contact me immediately at 555-5555.

Yours Sincerely,
[Your Name]

Loan Approval

2009-01-12T23:40:00.000-08:00

Dear Mr. Allan,

Your application went through underwriting successfully, and we will extend to you the $888 loan immediately.

Please come to our office to review the terms and sign the promissory note. The terms are as outlined on the application. In brief, the first payment of $50 is due thirty days after disbursement of the principal. Subsequent payments are due on the first of every month thereafter. Our 10.9% interest rate is good for the entire term of the loan.

Best Wishes,
John Doe

Acknowledge the Receipt of a Resume

2009-01-07T23:36:00.000-08:00

Dear Mr. Brown,

Thank you for your resume. We appreciate your interest in the Doe Corporation. Although your educational background and work experience are impressive, we regret that we do not currently have an opening appropriate for your qualifications. However, we anticipate the possibility of a suitable position becoming available during the next year. Your resume will remain on file in our human resources department, and we will contact you for an interview if a position does become available.

We feel honored to have the interest of an individual of your ability, and hope we have an opportunity to discuss your qualifications more fully.

Best Regards,
[Your Name)

Sales Literature Transmittal

2009-01-07T23:30:00.000-08:00

Dear Sir,

Thank you for your interest in Doe Handbags.

We have enclosed a brochure of our entire product line. As is evident from the brochures, our products are made from the finest leather and sturdiest brass hardware. Although we do not carry any baby bags per se, many of our customers have found that our fine totes or backpacks handily meet the demands which a busy mother places on her leather accessories.

If you have any questions about any product or its features, please contact the sales representative named on the bottom of the brochure.

Respectfully Yours,
[Your Name]

Fax Transmittal

2009-01-07T23:25:00.000-08:00

FACSIMILE MEMORANDUM

=================================================================

DATE: December 27, 2001, 12:10 p.m.
TO: Jane Doe, Homeowner

648 Maple Lane

Centerville, Kansas 12346

Telephone: 555-5550

Fax: 555-5555

FROM: John Doe, Manager
Doe Corporation
1600 Main Street
Springfield, Kansas 12346
Telephone: 555-5550
Fax: 555-5555

PAGES: 3 (Including this Cover Sheet)
RE: Changes to your homeowner's policy #123
=================================================================

Enclosed are the changes you requested to your homeowner's policy. If they are correct, please sign the enclosed document and return it to me by mail by January 15, 2002.

Transmit a Quotation

2009-01-07T23:22:00.000-08:00

Dear Sir,

In response to your request for proposal (RFP) for Springfield Bridge expansion, Doe Corporation submits the enclosed bid.

We found numerous problems with the bid specifications and noted them in our proposal. Our proposal reflects the additional cost of dealing with those problems. We ask that you act on our bid no later than August 10, 2002, so that we can prioritize our summer work schedule.

Sincerely Yours,
[Your Name]

Decline Order

2009-01-07T23:14:00.000-08:00

Dear Sir,

Thank you for your recent order of the Business and Industry Directory for the State of Kansas. This directory has always been a big seller. Unfortunately, the 2001 directory is no longer in stock and the 2007 directory will not be published until November.

You may want to order the same directory on CD. Although it costs $20.00 more, those who have used it give glowing reports. The entire 2001 directory is on the disk. You may access information by town, zip code, or business name. It is actually a much more efficient source of information.

We have enclosed an order form and a brochure explaining the CD in more detail. You may order by phone or by returning the order form at the bottom of the brochure. In either case, we will ship the day we receive the order.

Thank you for your understanding. We hope the CD alternative meets your needs.

Yours Sincerely,
[Your Name]

Minutes of Meeting

2009-01-07T23:05:00.000-08:00

Convention planning meeting

Facilitator : Doe Legal Secretaries
Date : October 1, 2001 9:00 a.m.
Venue : Wildwood Cottage

Attending: Ashley Johnson (president), Eric Johnson, Jane Doe, and Michael Luthy

The minutes of the September 3 meeting were approved after the following amendment: Appointments for the convention are l) John Doe to the location committee, 2) Eric Johnson to the brochure committee, and Jane Doe to the food and transportation committee.

Ashley Johnson called for reports from the committee chairs. Jane Doe reported that her committee contacted the Kansas City Bar President, Alan Smith, and Judge Nelson of the Third District Court as possible speakers. Judge Nelson has accepted. Mr. Smith and Ms. Jones will call Jane by October 15.

Mary Doe reported that the layout for the brochure is finished. When the speakers have been confirmed, the brochure will go to the printers.

Michael Luthy and his committee visited Millard Lake Lodge and confirmed that forty double rooms and twenty singles are reserved. The large meeting hall and dining room will have VCRs and microphones set up.

Jane Doe reported that she has organized three committees:

l) Transportation:

Arrangements have been made for the Scenic Shuttle to meet conference participants and transport them to and from the airport. Instructions for meeting the transportation are included in the brochure.

2) Banquet:

The best of three bids is by Johnson Cater All. The cost is $15 per plate for the Cornish hen dinner. The Johnson's need a banquet count by November 3.

3) Luncheons:

The lodge will provide buffets of salads and sandwiches in the Pine Room from 12:00-l:00 on both days of the conference.

The next meeting is scheduled for October 30 in Ashley's office.

Appointment Letter

2009-01-07T23:03:00.000-08:00

Dear Mr. Black,

We will be happy to meet with your group to discuss your concerns about the County's new waste disposal station.

We can accommodate up to 20 of your members in the executive board room, third floor, 1600 Main Street, at 9:00 a.m. on October 15. If the date and time are satisfactory, please contact my administrative assistant, John Doe, no later than October 10, so the necessary arrangements can be made.

Cordially Yours,
Douglas W.

Shipping Confirmation

2009-01-06T23:24:00.000-08:00

Dear Sir,

This letter is to confirm that the housing information you requested has been sent to you today via the postal service. If you do not receive the package within one week, please call me immediately. Also, please let me know if the package was delivered intact. After you have had time to review the information, I will call you to discuss matters further.

As always, I appreciate all you do and look forward to future business with you.

Yours Faithfully,
[Your name]

Confirmation to Goods Reception

2009-01-06T23:19:00.000-08:00

Dear Sir,

In reference to our discussion of January 5, the package of diskettes you sent arrived today in good condition. I have copied and quickly viewed the files, and everything seems to be in order. I'll get to work immediately. As soon as I have something to report, I'll call you at work.

Thanks for giving me the opportunity to help. I'm excited about this project and feel a lot of good will come from it.

Yours Truly,
[Your Name]

Order Confirmation Letter

2009-01-06T23:17:00.000-08:00

Dear Mr. Weasley,

This will confirm our monthly order for unbleached packing paper.

As you know, our last order arrived with water damage, leaving only 75% of the paper usable. Although we have always prepaid our orders to receive a 10% discount, we ask you to allow us to pay upon receipt of the goods, so we have a chance to inspect them before paying. Under the circumstances, we request that we still receive a 10% discount for timely payment.

We appreciate your willingness to be fair.

Truly Yours,
[Your Name]

Price Decrease Announcement Letter

2009-01-06T23:06:00.000-08:00

Dear Sir,

Since the government has eased import tariffs on wool products, we have negotiated a new agreement with our Australian supplier and are pleased to pass the savings on to you. We anticipate that the prices on most winter clothing will be reduced by about 5%.

You will receive a new price catalog in the near future. In the meantime, rest assured that the reduced prices are in effect for all orders postmarked after September 15. It is a pleasure to meet your needs for quality winter wear at the lowest possible prices.

Truly Yours,
[Your Name]

Acknowledge an Order

2009-01-06T23:04:00.000-08:00

Dear Sir,

Thank you for your May 15 telephone order for 475 TV/VCR coaxial cables. Delivery of our catalog items generally takes less than a week. Larger orders such as yours may take two to three weeks. We are pleased to notify you, however, that your large order qualifies you for our new 20% bulk discount, applied to all orders over $200. (As you will see on the accompanying invoice, we have already deducted your discount from the total price of your order.)

Beginning in July and August, Doe's will open thirty-seven new regional outlets or showrooms nationwide. We look forward to becoming your neighbor and invite you to visit the outlet or showroom opening soon in your area.

After nineteen years in the business, our unmatched reputation for service seems to speak for itself. However, while many customers have heard about our excellent warranty, fewer know about our lifetime service contract on large electronic appliances. We invite you to glance at the enclosed flier for more details.

Again, thank you for turning to Doe's for your electronic supplies.

Sincerely Yours,
[Your Name]

E-Commerce - How To

2009-01-06T23:00:00.000-08:00

Dear Sir,

Take Your Business to the Next Level--Reach New Profits, Markets and Success

Building a Web presence enables you to market your company and its services to anyone in the world at the click of a mouse. Our reliable, value-driven hosting plans and superior 24/7 customer support will get you up and running on the Internet while growing with your changing needs. Whether you're just getting started on the Web or have a mission-critical site, Doe Site Builder has the plans and services that allow your business the room to grow.

Even better, we now have special limited-time offers on our hosting lines that will save you up to $400.

Doe's Advantage Program Plan

Just starting out in e-commerce? This plan offers all the features you need to get your Web business up and running. Our Advantage Program hosting plans are designed to help you build your online presence, while giving you the room to grow as your needs change.

* One month's free hosting
* No setup fee
* We'll move your site FREE
* Free FTP

Take advantage of these exceptional values and grow your business to its full potential--with Doe Site Builder.

*Terms and conditions apply. Valid only on a 12-month account. Promotions cannot be combined with any other Doe offer. Subject to credit approval, availability and other terms and conditions. See [Website Address].

To Your Success,
[Your Name]

E-Commerce

2009-01-06T22:58:00.001-08:00

Dear Sir,

Would you or your business like to use the Internet more effectively as a tool to increase your income, generate more leads and mailing lists, and sell your products and services online (if that's applicable to your business) without wasting your money and even worse, your TIME? With "The Business to Business TBM Update," you get direct contact with my successful, ongoing approach, honed over 25 years of working for, owning, and running a water and wastewater treatment equipment business, and the past year and a half of helping businesses online. I teach you how to more effectively use the resources you have to get the results you want from being online.

"The Business to Business TBM Update" is a monthly newsletter filled with the latest ways to profit online, written in easy to understand terms, free of jargon. You'll be in direct contact with people profiting online and speaking in terms you can understand...in dollars generated and saved. With "The Business to Business TBM Update," you get the insider's advice that I give to my consulting clients. And much, much more.

To receive your free copy of "The Business to Business TBM Update," click here now or go to (Web address).

Respectfully Yours,

[Your Name]

Sales Letter : Web Design

2009-01-06T22:54:00.000-08:00

Dear Sir,

For three years running, Doe Web Designs has been voted the number one designer of Web pages (publication or organization). Allow me to introduce our services:

*(List prominent services)

We pride ourselves in producing innovative designs and superior copy writing. We guarantee to capture your company's image, its products and services. The "proof is in the pudding"--our clients' web sites consistently receive more hits than their competitors.

You know the value of good advertising and presentation. Doe Web Design is here to help you accomplish that goal. We will call you next week to set up a time for a demonstration of our services. We look forward to creating just the right look and functionality for your company.

Warmest Regards,

[Your Name]

Request Information About an Applicant

2009-01-06T22:40:00.000-08:00

Dear Sir,

In response to an advertised job opportunity, we have received many resumes for the open position of (Name of Position) at our company. Of course, some applicants stand apart from the rest. (Name of Applicant) is one such individual. The experiences and qualifications detailed on his resume suggest that he would expertly perform the requirements of the (Name of Position) position. However, in addition to considering the applicant's documented experiences and credentials, in the process of finalizing our decision, I am contacting all of the references listed on the his resume.

Since you are one of the applicant's primary professional references, I am writing today to request your personal insight into (Name of Applicant)'s abilities and qualifications. At a time convenient to you, I would appreciate the opportunity to speak with you about the applicant, either over the phone or in person. My personal contact information is listed above.

I thank you in advance for your cooperation, and I look forward to hearing from you.

Your Sincerely,
[Your Name]

Teenager Recommendation Letter

2009-01-06T22:35:00.001-08:00

TO WHOM IT MAY CONCERN

Over the past few years, I have had the great pleasure to discover (Name of Teenager)'s many potentials and to observe those potentials ripening and thriving in response to the demands of her environment. In school, in work, and in her private life, I have witnessed (Name of Teenager) conquering challenge after challenge, welcoming each experience as a chance to grow and learn, and emerging as the rarest and most motivated of teenagers being resourceful and responsible well beyond her years.

Given these experiences and qualities, it is very clear to me that (Name of Teenager) would do much more than expertly perform the requirements of the (Name of Position) position; she would inevitably also contribute to the energy and growth of the company as a whole. Thus I sincerely hope that you will recognize the rare value of this individual and select (Name of Teenager) for the position of (Name of Position) in your company.

Yours Sincerely,

[Your Name]

Decline to Write Letter of Recommendation

2009-01-06T22:29:00.000-08:00

Dear Rooby,

I received your request for a letter of recommendation yesterday and hope you will understand if I decline. Letters of recommendation carry the most weight when they are from people such as colleagues and supervisors who know your job skills and work habits. We work in completely different divisions of the company, and I have known you for such a short time that I can hardly speak with authority about your professional abilities.

I am flattered that you would ask for a recommendation from me, but as a matter of strategy in your job search, I think someone else would be a better choice.

Best of luck in your job search!

Best Regards,

Barrack

Recommendation Letter

2009-01-06T22:23:00.000-08:00

TO: Office of Graduate Admissions, Institute of Design

FROM: John Doe, Industrial Designer

I'm honored to recommend Jane Doe for admission to graduate studies at the Institute of Design. Since Jane will be visiting you soon, the following information should help introduce her as well as convey my wholehearted recommendation that she be admitted to your program.

I've worked with Jane closely for three years, during which time we have collaborated on many projects. Her role has been that of a consultant to our architectural firm. Jane and I have also conversed privately on theoretical and practical matters of style, aesthetics, and philosophies of design. I've always been impressed by her know-how. She uses good design principles in all her projects--from arboretums to documents.

The hallmark of Jane's character is her honesty. This extends from those areas where it is easily seen in relationships and business transactions, as well as in integrity of thought. She approaches any analytical task with an exacting eye that is scientific, thorough, and meticulous. This is the kind of care and concern I mean by integrity of thought.

As a student of the humanities, Jane pursued a course of study that could serve as a model for any general education curriculum. She has not only studied Shakespeare, but mathematics as well.

Jane is one of the most pleasant persons you'll ever meet or work with. She is forthright, but neither intimidates nor intrudes. She is genuinely friendly as well as honest. You will also be impressed with her authentic and professional manner.

Jane Doe has my unqualified professional endorsement and my deep personal respect. Please feel free to call at any time if I can be of further assistance.

Best Regards,
[Your Name]

Request Recommendation Letter #2

2009-01-06T22:15:00.001-08:00

Dear Mr. Alan,

As I work toward the completion of my application for graduate schools, it has been important for me to identify the individuals best equipped to write letters of recommendation on my behalf. Clearly, of all my mentors you have contributed the most to my intellectual growth, and you have the best/clearest perspective on my experiences and abilities; and so I am writing today to ask for your support in my efforts to continue my education.

Although I know that you have many previous commitments and responsibilities, considering that my letters of recommendation are not due until (Date), I hope time will allow for you to assist me. I have enclosed the recommendation forms for each university to which I will apply. Of course, if for any reason you are not willing or simply not able to contribute a letter, I will understand. You have contributed much to my education already, and I remain deeply grateful.

Yours Faithfully,
[Your Name]

Request Recommendation Letter

2009-01-06T22:09:00.000-08:00

Dear Mr. Barron,

This month I am applying for a position as a typesetter with Doe Publishers. It's been just over a year since I worked under your supervision at Graphmaster. Because of the extensive training you gave me there, I naturally consider you one of the best references to vouch for my typesetting skills. Would you be able to prepare a letter of recommendation for me?

I'm hopeful you'll consider describing for Doe the broad range of projects I worked on while at Graphmaster--from fliers, newsletters, posters, and wedding announcements to some book-length projects. Also, since the position I'm applying for requires some versatility with various desktop word-processing and typesetting applications, could you also mention my computer literacy?

I'd greatly appreciate your help and feel that your recommendation will help me compete successfully for this position. I hope this will not be an imposition. I've enclosed a stamped, self-addressed envelope for your use in forwarding the recommendation to Doe.

Thank you very much for your kind assistance.

Cordially Yours,
[Your Name]

Job Acceptance

2009-01-06T21:25:00.000-08:00

Dear Mr. Barack,

I am pleased to accept your generous offer of an engineering position at Doe Corporation. I certainly plan to confirm your trust in my abilities by working hard. Doe products are famous for quality and dependability and I will do all I can to sustain that reputation.

As agreed, my starting annual salary will be $45,000 and I will participate fully in the Doe employee benefit package. Please expect me at the Human Resources Department at 9:00 a.m. on September 15.

I look forward to my first day of contributing to the success of Doe Corporation.

Yours Faithfully,
[Your Name]

Confirm Travel Arrangement (Arranger's Letter)

2009-01-06T21:14:00.000-08:00

Dear Sir,

This is to confirm the arrangements we discussed over the phone today. Enclosed are your airline tickets for the Springfield Airlines, flight number 123, leaving Springfield at 3:30 p.m. on Wednesday, April 2, 2002, arriving in Centerville at 5:45 p.m. Jane Doe will meet you at the airport. She will be wearing a blue name tag. As you requested, I left the return flight open to allow you some flexibility in your stay in Centerville.

I reserved a room with a king-size bed at the Springfield Hotel for three nights. I'm sorry, but there were no rooms available with a mountain view. I assure you, however, that the view is spectacular from any window in the hotel. The hotel has ten lighted tennis courts, so be sure to bring your racket.

I hope these arrangements meet with your approval. If you need anything else, please call me at 555-5555.

I look forward to your arrival.

Cordially Yours,
[Your Name]

Confirm a Reservation (For Travellers)

2009-01-06T20:53:00.000-08:00

Dear Sir,

This letter is to confirm my registration at the Springfield History Association's annual convention on January 25, 2002.

I have enclosed my check for $250.00, as you requested. I remind you that I have yet to receive my information packet. As the day of the convention is rapidly approaching, could you please express mail the packet and confirmation of my registration to the address above?

I appreciate your help and look forward to attending the convention.

Best Regards,
[Your Name]

Confirmation Letter (For Accomodation Provider)

2009-01-06T20:48:00.000-08:00

Dear Sir,

This letter is confirmation of your reservation at the Springfield Resort. Your confirmation number is #123. You are confirmed for a stay of three nights, from March 24 through March 26, 2002, in a room with a king-size bed. The rate is $125.00 per night. Unfortunately, there are no rooms available with an ocean view.

Since this is a guaranteed reservation, you must cancel at least 24 hours before your planned arrival to receive a refund.

We look forward to your arrival.
Thanks for choosing us.

Yours Cordially,
[Your Name]

Cancel a Reservation

2009-01-06T20:37:00.000-08:00

Dear Sir,

My company scheduled the Lincoln room at your hotel for a banquet on May 5. I apologize, but I must cancel the arrangements. This morning's headlines tell the reason: Doe International just bought us.

Please refund my $500 deposit and accept my sincere regrets. Maybe we can try again once the dust settles.

Best Regards,
[Your Name]

Cancel Reservation Letter

2009-01-06T20:32:00.000-08:00

Dear Sir,

Budgetary constraints dictate that we cancel our reservations for the July conference this year. We trust that the proceedings will be published and that we can purchase a copy. Please reimburse me the registration fee, minus the cost of the printed proceedings, which I trust you will send me in the fall.

We appreciate your efforts in organizing the annual conference and look forward to attending next year.

Sincerely Yours,

[Your Name]

Hotel Reservation : Guarantee Letter

2009-01-06T20:18:00.000-08:00

To Whom It May Concern

This is to confirm that our Staff, named Mr. White will be staying at your hotel with below details :

Check in : January 24, 2009
Check Out : January 30, 2009
Room Type : 1 (one) Deluxe
Corporate Rate : USD 450.00 Incl. Breakfast
Payment : Company Account

Please be advised that National Trust, Inc. will only pay all cost for Room, Laundry, Meals, Telphone and Fax, any other cost will be paid by personal account. Please send your invoice to :

[COMPANY ADDRESS]

Thank you for your kind attention and corporation.

Sincerely Yours,
[Your Name]

Letter of Application : Inquire an Employment

2009-01-06T01:51:00.000-08:00

Dear Sir,

I am writing to inquire about employment opportunities with your company. I have been looking into several job opportunities in this field and am impressed with what your company has to offer. I possess a full range of capabilities that I could bring to your organization. My education and prior work experience have adequately prepared me for the demands of several positions in the administrative assistant field. I am a dedicated professional who is eager to take on new challenges and responsibilities, and I am confident that I have the qualifications necessary to make a valuable contribution to your organization.

I would appreciate it if you would contact me regarding any job openings you currently have or will have in the near future. I would be more than happy to submit a resume and/or meet with you in person. Please feel free to reach me either by phone (555-5555) or by e-mail (yourname@email.com).

Thank you for your time and consideration.

I look forward to hearing from you soon.

Yours Sincerely,

(Your Name)

Cover Letter to Introduce Resume

2009-01-06T00:54:00.000-08:00

Dear Sir,

I would like to be considered for the Senior Treasury Analyst position that you are advertising in the Cincinnati Herald. If you look over my enclosed resume, you will see that I have earned an MBA as well as a CPA. I believe this training, coupled with 10 years of experience in accounting and finance, fully qualifies me to fill this position.

I have worked in several large banking organizations where I have conducted various independent financial analysis projects. I am proficient in using GAAP and Excel, and have developed excellent organizational skills as well. For example, in my last position I modified several procedures, which significantly reduced the analysis time previously spent on company projects. Within eight months, this enabled my employer to save over $200,000 in operating expenses. I was subsequently named "Employee of the Year" and received a $5,000 bonus check at the annual banquet.

I would like to discuss my qualifications with you in person because I believe I can assist ABC Bank in reaching its analysis objectives. I will call next week to see if I can set up an interview with you at your convenience.

Yours Sincerely,

(Your Name)

Cover Letter : To Introduce a Resume

2009-01-06T00:41:00.000-08:00

Dear Sir,

In response to your employment listing in the (Name of Newspaper), I am writing today to submit my resume in application for the position of (Name of Position).

As my resume demonstrates, my previous work experiences have enabled me to gain a deep and diverse understanding of the mindset and skills needed to succeed as a (Name of Position). These experiences, combined with my ability to adapt to a wide variety of circumstances and to manage many responsibilities while nurturing necessary lines of communication with others, make me a very suitable candidate for your open position.

If this possibility interests you, I would welcome the opportunity to discuss the matter further. Please feel free to contact me at any time; I am available for a phone conversation or office visit most days during the week.

Thank you very much for your time and consideration.

Yours Sincerely,

(Your Name)