Wednesday, January 7, 2009

Decline Order

Dear Sir,

Thank you for your recent order of the Business and Industry Directory for the State of Kansas. This directory has always been a big seller. Unfortunately, the 2001 directory is no longer in stock and the 2007 directory will not be published until November.

You may want to order the same directory on CD. Although it costs $20.00 more, those who have used it give glowing reports. The entire 2001 directory is on the disk. You may access information by town, zip code, or business name. It is actually a much more efficient source of information.

We have enclosed an order form and a brochure explaining the CD in more detail. You may order by phone or by returning the order form at the bottom of the brochure. In either case, we will ship the day we receive the order.

Thank you for your understanding. We hope the CD alternative meets your needs.

Yours Sincerely,
[Your Name]

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